Five Signs You Might Need an IT Assessment

Group of diverse people having a business meeting

Information Technology is sometimes the ugly stepchild in an organization.  It gets assigned to whoever seems to be the most tech-savvy, or else it lands on the CFO’s lap since finance is so tech-driven. Many times, the executive that is responsible for IT has little or no expertise in IT.

So how do you know if your IT organization is performing well?  Well, here are five tell-tell signs you might need to assess your IT organization:

  • Systems are down – if basic services like email, telecommunication and core business systems are not operating you might need an IT assessment
  • Costs are up and service is down – if your IT spend as a percentage of overall spend continues to increase, and the service levels to users are decreasing, you might need an IT assessment
  • Your CEO knows how to reboot the router – if you employees are performing routine IT tasks because IT is too overworked, you might need an IT assessment
  • IT is a fire drill – if your basic IT operation is a heroic act, you might need an IT assessment
  • IT is evil – if IT is a necessary evil rather than a strategic part of your business strategy, you might need an IT assessment

Often times, IT professionals get focused on day-to-day activities and fail to see the bigger picture.  An IT assessment can help your organization move IT from being reactive to proactive, and turn IT into a competitive advantage rather than a detriment.  Bridgepoint Consulting has successfully helped many of our clients navigate this process, so if you need help, contact us.