Leading Telehealth Provider Enhances FP&A Efforts, Drives Post-Acquisition Efficiency After Engaging Bridgepoint 

Before Bridgepoint:

• Lack of FP&A resources and expertise 
• Inconsistent and unintegrated financial forecasting models 
• Challenges managing post-acquisition integration across multiple entities 
• Limited oversight and reporting capabilities during a critical growth phase 

After Bridgepoint:

• Scalable and integrated financial forecasting models  
• Significant cost savings, reducing rework time and labor costs 
• Improved cash flow visibility and operational efficiency 
• Enhanced financial reporting and ongoing management support across the organization 

Project Overview

A leading provider of at-home diagnostic tests and telehealth services engaged Bridgepoint to manage the development of integrated financial forecasting models, support post-acquisition integration, and provide ongoing FP&A services during a critical period of growth. 

The client selected Bridgepoint due to our proven ability to address critical needs for post-acquisition financial forecasting and reporting, benefiting senior management and investors by providing a comprehensive view of company-wide financials. 

Business Challenge

The client faced significant financial challenges following its merger, including a lack of FP&A resources to develop integrated forecast models, manage new demands, and provide ongoing financial management.  

Additionally, they needed to handle the complexities of managing the FP&A team and special projects remotely, post-COVID. The company’s rapid growth and evolving business models required efficient financial processes, which were not previously in place. 

Approach

To support the client’s financial needs, our team executed a multi-phased FP&A support project: 

• Phase 1: Corporate Model Development
  In late 2020, our team built a corporate model for the client, integrating their sales funnel forecast into a rolling forecast equipped to update monthly with actuals. 

• Phase 2: Interim FP&A Management
  When the VP of Finance departed, our team stepped in to manage the client’s FP&A team and led several special projects, including market-entry analysis and acquisition scenario planning. 

• Phase 3: Post-Acquisition Integration Support
  Bridgepoint developed and managed new integrated forecast models for the client, structured in two sub-phases: 

• Phase 3A focused on building legal entity-based forecasts within 6 weeks. 

• Phase 3B revamped forecasting by business unit/product line, improving insight across consumer and enterprise markets in 8 weeks. 

Our team worked closely with the client throughout the entire project, establishing consistent communication and providing project management oversight to ensure alignment with overall business goals.  

Results

Bridgepoint’s comprehensive FP&A support not only stabilized the client’s financial operations post-merger but also provided scalable, long-term solutions that empowered the company to navigate growth with confidence. 

Our efforts delivered additional benefits for the client, including: 

• Cost Savings and Efficiency Gains: Our forecasting methodology saved approximately 3 full-time FP&A resources 6 weeks of rework over the next 2 years, reducing labor costs and increasing efficiency. 

• Scalable Financial Models: The integrated financial models provided a scalable solution used by the client for 2 years, supporting ongoing financial visibility and operational growth. 

• Operational Stability: By maintaining continuity within the FP&A team and ensuring accurate forecasting, our team helped the client make informed business decisions during a period of rapid expansion. 

Services Provided