IT Strategy Assessment Optimizes Technology & Reduces Operational Efficiency for Healthcare Provider



Harden Healthcare is an Austin, TX-based provider of healthcare services. The company recently merged with Gentiva Health Services, the largest provider of home health and hospice services in the United States. Prior to the merger, their technology needs were exponentially growing; however, the disparate technology infrastructures of acquisition companies were creating operational complexities that needed to be addressed.


IT strategy assessment optimizes technology and reduces operational efficiencies

Harden Healthcare wanted to simplify IT, streamline costs, and increase technology services and products to its remote facilities. Predictable execution, standardized processes and timely, accurate communication were a top priority that were being hindered by lack of resources to manage the company’s growth. Bridgepoint Consulting was engaged to conduct a comprehensive IT strategy assessment to provide clear direction and actions that would leverage the strengths of its existing technology team, while creating operational efficiencies across the organization. With Bridgepoint’s strong experience in the healthcare industry, they understood the critical requirements.


  • Assessment of Harden’s IT strategy and readiness
  • Critical insight into how technology affected job functions
  • Statistical analysis of data collected
  • Strategic recommendations for leadership team

What the Client Says

I was very pleased with the work from the Bridgepoint team. Their recommendations were strategic and very well thought out. I would use them again for future technology insights into healthcare.


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